USA: +1 617 939 9497 | UK: +44 2039 962936 | EU: +34 607 939 266 info@sofpromed.com
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PRIVACY POLICY

“SECURING YOUR PERSONAL DATA”

THE FUNCTIONAL SERVICE PROVIDER (FSP) COST CALCULATOR (FCC)

INFORMATION IN COMPLIANCE WITH PERSONAL DATA PROTECTION LEGISLATION

 

In Spain, and the rest of Europe, there are data protection regulations designed to protect your personal data that, as a company, we need to be compliant with.

For this reason, it is very important to us that you fully understand what we are going to do with the personal data we request from you when you become a registered user of the FSP Cost Calculator (FCC).

We will be transparent and ensure you have control over your personal data, using plain language and clear options that will allow you to decide what we can do with your personal data.

If anything is unclear after reading this information, please do not hesitate to contact us at info@sofpromed.com. 

Thank you for your cooperation.

Who are we?

  • Company name: SOFPROMED INVESTIGACIÓN CLÍNICA, S.L.
  • VAT ID: B57757619
  • Primary activity: COMPREHENSIVE MANAGEMENT OF CLINICAL TRIALS AND OBSERVATIONAL STUDIES
  • Address: GRAN VÍA ASIMA 20, 2nd Floor, Office 17, 07009, Palma de Mallorca (Balearic Islands, Spain)
  • Telephone number: +34 617273604
  • Email address: ailcheva@sofpromed.com
  • Website: www.sofpromed.com 

For your peace of mind and security, we are inscribed in the following Spanish Public Registry / Commercial and Trade Registry: Entry number 1/2012/5948.0, journal 225, entry 4312, registered on 4 May 2012, in volume 2496, folio 143, entry 1 with page PM-69556.

We are at your disposal, do not hesitate to contact us.

What data do we request from you?

To sign up and become a user of the FCC software application, we request the following data from you (registration form):

  • First and last name
  • Company name and website
  • Company type
  • Position in the company
  • Valid email address
  • Telephone (optional)
  • Comments (optional)

All the data above is mandatory (except the telephone and comments) to be subscribed and obtain free access to the FCC.

Why do we use your personal data?

In general, your personal data will be used to contact you and to provide you with our services (e.g., enable you to use the FCC).

In addition, by subscribing to the FCC, you accept that we may contact you by email to offer you our company services.

Your personal data may also be used for other purposes, such as sending you marketing communications (e.g., news, offers, blog articles).

Why do we need to use your personal data?

Your personal data is necessary for us to be able to contact you and provide you with our services. In this regard, we will provide you with a set of checkboxes that will allow you to make a clear and simple decision on how you want us to use your personal information.

With whom will we share the data you provide?

Generally, only our staff members who have been fully authorized may have access to the data we ask you to provide.

Equally, we may share your personal data with other entities that require it to provide our services to you.

For instance, we will need to share your personal data with our subcontractor ZLYNGER SOFTWORKS, SL, which is the company in charge of developing and maintaining the FCC software application.

We may also need to send your data to public or private entities when we are obliged to do so by law. For example, Spanish tax law requires us to provide the tax authorities with information on financial transactions that exceed a certain amount.

Nevertheless, if we need to disclose your personal data to other entities, we will ask your permission beforehand, providing you with clear options that will allow you to decide in this respect.

Where will your personal data be stored?

The personal data you insert into the FCC software application will be stored in a secure database. The server is physically located in Spain and is supervised by the technical staff of ZLYNGER SOFTWORKS, SL.

How do we protect your personal data?

We protect your personal data using effective security measures in proportion to the risks involved in using your information.

To this end, we have adopted a Data Protection Policy, and we carry out checks and audits to verify that your personal data is secure at all times.

Will we transmit your personal data to other countries?

Many countries across the world offer secure protection for your data, while others not so much. The European Union, for example, is a secure environment for your personal data. Our policy is not to send your personal data to any country that does not offer secure protection for your data.

In the event that we need to send your personal data to a country that is not as secure as Spain in order to deliver our services to you, we will always ask your permission beforehand and apply effective security measures to reduce the risk of sending your personal data to another country.

How long will we retain your personal data?

We will store your personal data for the duration of our relationship (as long as you are a registered user of the FCC software application) and for as long as we are required to do so by law.

To have your personal data erased from our systems, you must unsubscribe from the FCC platform (see instructions below).

Once you are unsubscribed from the FCC, we will then completely erase your personal data in a secure and environmentally friendly manner.

However, please note that the data provided by you (to calculate the FSP budgets) will indefinitely remain in our servers but not associated to your personal information (fully anonymized).

How can I unsubscribe from the CTCC?

To unsubscribe from the FCC and have your personal data erased from our systems, please send an email to info@zlynger.com with this information:

  • Subject: FCC Unsubscribe
  • Email text: Please unsubscribe me from the FCC. The email I used was: [your email address]

What are your rights when it comes to personal data protection?

You may contact us at any time to find out what personal data we hold about you, to have it rectified where it is incorrect and to have it erased once our relationship comes to an end, provided that this is legally possible.

You also have the right to request a transfer of your data to another entity. This right is called “portability” and may be useful in certain situations.

If you wish to exercise any of these rights, please send us a written request to info@sofpromed.com.  

For more information about your data protection rights, please visit the Spanish Data Protection Agency website (www.agpd.es).

Can you withdraw your consent if you change your mind later?

Yes, you can withdraw your consent at any time if you change your mind about how your personal data may be used.

For example, if you were previously interested in receiving marketing communications about our products or services, but you no longer wish to receive any of them, you can let us know by using the consent withdrawal form available at our offices.

Do you feel that your rights have not been honored?

If you feel that your rights have been disregarded by our entity, you may submit a complaint to the Spanish Data Protection Agency, the Agencia Española de Protección de Datos. The agency can be contacted as follows:

  • Website: www.agpd.es
  • Address: Agencia Española de Protección de Datos, St. Jorge Juan, 6, 28001, Madrid, Spain
  • Telephone: +34 901 100 099 / +34 91 266 35 17

You can submit a complaint to the Spanish Data Protection Agency free of charge and you do not need the assistance of a solicitor or lawyer.

Do we build profiles about you?

Our policy is not to build any profiles about the users of our services.

However, there may be situations when, for service, marketing, or other purposes, we need to develop information profiles about you.

An example would be the use of your purchase or service history to enable us to offer you products or services tailored to your tastes or needs.

In these cases, we will apply effective security measures to protect your personal data at all times against unauthorized persons intending to use it for their own benefit.

Do we use your personal data for other purposes?

Our policy is not to use your personal data for any purposes other than those that we have explained.

However, if we need to use your data for another purpose, we will always ask your permission beforehand, providing you with clear options that will allow you to decide.